Frequently Asked Questions
FAQs
- How do I place an order?
Placing an order is easy. Just add the items you wish to purchase to your cart,
proceed to checkout, and follow the prompts to complete your order. You’ll need to
provide your shipping and payment information before confirming your order.
- Are your products covered by a warranty?
Yes, all our products come with a manufacturer’s warranty. The warranty period and specific
coverage vary by product and manufacturer. Please check the product details page for warranty
information. - How long will it take to receive my order?
Shipping times depend on the shipping method you choose during checkout. We
offer standard, expedited, and express shipping options. Estimated delivery times are
provided at checkout.
- Do you offer international shipping?
Currently, we ship only within Afghanistan. We’re looking to expand our shipping
options in the future, so please stay tuned! - What payment methods do you accept?
We accept various payment methods including major credit cards (Visa, MasterCard,
American Express), PayPal, and other popular payment platforms. All transactions are
securely processed for your protection.
- How do I return an item?
To initiate a return, please contact our customer service team to obtain a Return
Merchandise Authorization (RMA) number and instructions on how to return your item.
- What is your return policy?
We accept returns within 30 days of purchase for most items in new and unused
condition. For more details, please visit our Return Policy page. - Can I change or cancel my order after placing it?
If you need to change or cancel your order, please contact us as soon as possible.
We’ll do our best to accommodate your request, but please note that once an order is
processed, we may not be able to make any changes. - Can I find product manuals or care instructions on your website?
Yes, digital copies of care instructions and user guides are available on the product detail
pages. If you can’t find the information you’re looking for, please contact our customer service
team for assistance.
- How can I contact customer service?
Our customer service team can be reached by phone at 0093744204265, or through
our website’s contact form. We’re here to help with any questions or concerns you may
have. - How can I leave feedback about a product or service?
We value your feedback! Please feel free to leave product reviews on our website or
contact us directly with your feedback or suggestions.
